ZAPS Premium Privacy Policy

Privacy Policy

At ZAPS Premium, we are dedicated to protecting your privacy. This Privacy Policy outlines how we gather, utilize, and safeguard your personal information when you use our mobile application (“App”). By accessing or using the App, you agree to the practices detailed in this policy.

1. Information We Collect

We may collect and process the following types of information to provide you with customized, exclusive services:

• Personal Information: Information you directly provide to us, such as your name, contact details, date of birth, account credentials, payment information, and preferences, which are essential for us to deliver premium services to you.
• Usage Data: Data about your interactions with the App, including, but not limited to, device information (e.g., device type, IP address), browsing activity, session data, and other related activity logs.
• Location Data: If you opt to enable location services, we may collect precise or approximate location data to offer services tailored to your geographic location.

2. How We Use Your Information

• Providing the exclusive services and privileges available to you as a member of an elite group, such as a high-value customer of our partner clients or a cardholder of a specific financial institution.
• Communicating with you about important updates, personalized recommendations, and exclusive offers (with your consent).
• Customizing the App’s content to better align with your preferences and needs.
• Analyzing usage patterns to continuously improve the quality and effectiveness of our services.

3. Protection of Your Information

We prioritize the protection and security of your personal information. We implement advanced technical and organizational safeguards designed to protect your data from unauthorized access, alteration, disclosure, or destruction. While we implement rigorous security measures to protect your information, please be aware that no method of electronic storage or transmission is entirely immune to risks.

4. Sharing of Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers who help us deliver App-related services, such as data hosting, customer support, and operational functions. These providers are bound by confidentiality agreements and are prohibited from using your information for purposes other than those necessary to fulfill their contractual obligations.

In certain circumstances, we may disclose your personal data if required by law or in response to valid legal requests, such as subpoenas or government inquiries.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Once your data is no longer needed, we will take appropriate steps to securely dispose of or anonymize it.

6. Your Rights and Choices

As a valued customer, you have the right to:

• Access, correct, or delete your personal information at any time via the App or by contacting us directly.
• Opt-out of marketing communications and notifications, while still retaining access to your account and core services.

7. Children’s Privacy

Our App is intended exclusively for high-value customers and is not directed at individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we learn that we have unintentionally collected such information, we will promptly take steps to delete it.

8. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy as needed to reflect updates to our services or legal requirements. Any changes will be posted here, and the "Effective Date" will be updated accordingly. We recommend that you review this Privacy Policy periodically to remain informed about how we protect your information.

10. Contact Us

Should you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights under it, please do not hesitate to contact us:

ZAPS Group
Email: Concierge@zapsgroup.com
Phone: +966 11202 0145
Address: Building 7338, King Abdulaziz Street,
Al Ghadeer District, 13311 Riyadh